Office Manager
Great opportunity, Great Benefits for an Experienced Medical Office Manager. Candidate must have at least two years of management experience working in a family practice or urgent care environment. Bilingual is a PLUS!
Candidates must possess the following skills and traits to be considered for this position:
Responsibilities Include:
- Hiring, training and empowering team members for success in giving great patient care
- Delegating responsibilities when necessary
- Team building and monitoring adherence to WeCareMD culture in order to give world class patient care
- Monitoring and evaluating staff performance and behaviors
- Scheduling team to meet operational requirements
- Processing payroll
- Monitoring employee time cards and overtime adherence
- Implementing established office policies and procedures
- Scheduling regular training sessions and meetings to keep the team up to date and in compliance
- Managing insurance contracts and ensure compliance with contracts
- Controlling removal of medical waste in compliance with regulatory requirements
- Ensuring compliance with current health care regulations, medical laws and ethics
- Keeping track of equipment and devices and manage inventory
- Meeting with vendors regarding equipment and supplies
- Ensuring patient records are current and accurate
- Supervising patient scheduling
- Overseeing patient registration
- Supervising medical coding and billing
- Communicating with patients regarding inquiries and complaints
- Monitoring surveys to ensure patient satisfaction
- Giving constructive feedback to ensure proper workflow and compliance
- Recognize achievements in high performing team members
- Administer disciplinary action and/or employee terminations when necessary
- Ensure compliance with all OSHA, HIPAA and Government Program guidelines
Required Education and Experience
- Knowledge of human resource management principles and practices
- Knowledge of medical coding and billing
- Knowledge of medical issues and terminology
- Knowledge of applicable regulations and state and federal laws
- Computer skills including knowledge of relevant software
- Relevant experience
Key Competencies
- Planning and organizing
- Ability to Leadership and communicate effectively
- Attention to detail
- Adaptability, Accountability, Integrity, and Positive Demeanor
- Customer service
- Problem-solving
- Exercises good judgment
- Motivational skills
- Decision-making
- Confidentiality
- Stress tolerance
Contact: Lisa Williams, Practice Manager, WeCareMD, P.C 770-313-9264 Mobile or email your CV to lisa.lynn@wecaremd.org